Even more than short sighted advice - such mindset was like a teenagers' identity crisis hanging on the organizations ' Who are we? What we are doing? What is our thing?'.

You are a technology company, solving people's problems and making life better by approaching from whatever angles you have chosen to approach problems.

Take Twitter for example. First it was short status updates. Then it became micro blogging. Now it has a paid mailing list.

This is tech - you give users whatever the users want.